Shipping Policy

Shipping & Delivery Policy – Aathmasphere

At Aathmasphere, we prioritise a seamless shopping experience. Here’s our Shipping & Delivery Policy tailored to ensure your orders are handled with care and efficiency.

Delivery Timeline:

Expect your Aathmasphere order to be delivered by our selected Courier Partners within 3 to 15 working days, accounting for general and public holidays. The exact duration may vary due to transit conditions.

To ensure secure delivery, please provide a complete Postal Address, Pin-Code, and Phone Number during checkout.

Product Availability:

Delivery times range from 3 to 15 working days, contingent on product availability in stock. Once dispatched, you’ll receive a tracking link from our courier partners, allowing you to monitor your order’s journey.

Shipping Costs:

Shipping costs are determined by the package’s weight, dimensions, and destination. These costs will be visible during the checkout process.

Estimated Delivery Times:

Estimated delivery times will be communicated at checkout, aiming for delivery within 14 days. Unforeseen circumstances like weather or customs delays may impact delivery times.

Order Tracking:

Upon shipment, an email confirmation with a tracking number will be sent to keep you informed.

Incomplete or Incorrect Addresses:

Please provide accurate shipping information, as Aathmasphere is not liable for lost or delayed orders due to incorrect or incomplete addresses.

Lost or Stolen Packages:

In the rare event of a lost or stolen package, contact us immediately. We’ll collaborate with the shipping carrier to resolve the issue.

Customs and Duties:

Customers are responsible for any customs duties, taxes, or fees during international shipping. Aathmasphere is not accountable for these additional charges.

Returns Due to Non-Delivery:

If a package is returned due to non-delivery, we’ll contact you for re-shipment, with possible additional shipping fees.

Force Majeure:

Aathmasphere is not liable for delays or failures due to circumstances beyond our control, such as natural disasters or governmental actions.

Third-Party Logistics:

We use third-party logistics services. Any issues arising will be investigated and resolved within 5 working days.

Split Shipments:

Orders may be fulfilled from multiple locations, resulting in separate shipments. You’ll be notified, and tracking information provided for each package.

Delayed Shipments:

While we aim for timely delivery, unforeseen circumstances may cause delays. We’ll keep you informed of any significant delays.

Package Refusal:

Refusing a package may incur return shipping costs and restocking fees.

Shipping Promotions:

Periodically, Aathmasphere may offer shipping promotions. Refer to the promotion details for specific terms and conditions.

Changes to Shipping Policy:

Aathmasphere reserves the right to update this policy without prior notice. Any changes are effective immediately upon posting on our website.

For further assistance, contact us at info@aathmasphere.com

Aathmasphere is a venture of Aathmasphere Lifestyle Private Limited with registered address at #104, 1st A Main Road, AECS 1st Stage Layout, RMV 2nd Stage, Bangalore - 560094